What is an Auto Import Error? 

Within Daily Activity, an Auto Import Error most commonly occurs when a new rate code or PMS charge code is introduced that does not yet have a corresponding main code / mapping set up in Inn-Flow. Rate codes are most common, and affect segmentation. 

Because Inn-Flow doesn’t know where that new code should post, the system:

• Imports the daily activity data
• Flags it as an error
• Prevents it from posting automatically

Once the new code is created and mapped:

• The import can be reprocessed
• The variance will clear
• The code automatically import moving forward

How to Fix an Auto Import Error for a Rate Code?

Step 1: Click on the Auto Import Error Button

Step 2: If these are Rate Codes that belong in Segmentation, return to the Daily Activity Page

Step 3: Open the Segmentation Section

Step 4: Select Add Rate Code. Enter the Rate Code, Name and Segmentation then Save. 

Step 5: Return to the Auto Import page and Refresh the browser

Step 6: Link the new codes to the Rate Codes in Inn-Flow

Step 7: Upload Backup Docs, Complete the Night Audit Checklist, then Approve & Next.